Video Surveillance as a Service (VSaaS)

An innovative way of managing surveillance where Trismart offers CCTV and other security solutions through a subscription based model. We install surveillance hardware and software in return for monthly subscription fees. This reduces CAPEX spend where upfront capital costs are freed up to be better utilised elsewhere in our clients organisations. This model enables multiple companies to share server infrastructure, resulting in hardware being better utilized, more efficient use of power with substantially lower energy costs. This is the future of video surveillance and one of our flagship services.

Professional and Managed Services

We provide our customers with support in the planning, designing, implementing and operating phases of a project. We develop professional services that seamlessly integrate with your existing IT environment and provide basic training and operational tips during implementation in order to ensure that your system will continue to operate successfully. Our managed IT services are designed with flexibility in order to meet the business challenges of our clients.

Consulting Services

We offer technology consulting services in order to help organizations be more productive and profitable by using technology. We listen to your business goals, assess your current solution and walk you through the options that can help your organization reach your objectives. Our teams of solution architects work collaboratively with your internal staff to create a practical solution that will be dependable, flexible and easy to manage. Trismart offers security programs that is in line with your security needs and recommend cost-effective countermeasures that produce a return on investment.

Cloud Computing

Cloud computing is an enormous shift from the traditional way that businesses think about IT resources. It is the delivery of computing services including servers, storage, databases, applications, websites, networking, software, analytics and intelligence over the internet (the cloud) to offer faster innovation, flexible resources and economies of scale. We help our clients migrate to the cloud and free up resources by lowering IT costs while improving productivity, operational resiliency, and business agility. We follow a proven approach for migrating to the cloud so that our clients can reach their business goals quickly and confidently.

Outsourcing

We deliver a full range of outsourced services to our clients in order to help them address their IT complexities and challenges. We provide services and installation, ongoing support and more complete end-to-end solutions that are fully tailored to the needs of your business. We outsource our most competent staff members to operate functions such as control rooms, be they IT engineers, project engineers or maintenance staff through flexible and cost-effective monthly or yearly contracts.

State-of-the-art Support 24/7/365

We are specialized in providing expert IT infrastructure services with the promise of reliability and resourcefulness to provide practical and cost-effective solutions to clients. We acknowledge that information is your most valuable asset and therefore, system maintenance and support are essential to ensure that your system functions properly without any hardware or software failing. We are dedicated towards offering you support whenever you need it and rest assured, our customer support team works quickly and effectively to resolve any problems you might experience.

Physical Security

We aim to protect your business from an increasing number of physical security threats. We offer you our full array of services from security assessments to full-fledged implementations coupled with our continuous support for our suite of low current physical security solutions: CCTV & surveillance, access control, intrusion detection, time attendance and fire alarm control systems. Security is very much our DNA. What started off as a banking security expert is today a company with a deep customer reference list spanning across multiple of industries, sectors and geographies.

Customer Experience Management

Through unifying inbound and outbound communication, our customer experience management platform enables our clients to predict their customer’s needs, personalize customer experience, create seamless and personalized engagements across all channels, and synchronize multi-channel interactions. We help our clients see where their customers interact with their business and identify this interaction, whether it’s a one-time hit-and-run or a recurring interaction which will result in a long-term win-win relationship. We offer conventional queuing management systems in addition to a cloud-based customer journey monitoring and management system, that provides visibility on the queue situation in shops and institutions.

Audio Visual Solutions

We deliver end-to-end audio, visual ad communication solutions from the physical IP network to the technologies that will run on the network. These technologies include background music, professional audio, telephony, video conferencing, digital signage, IPTV, CCTV, sound system and TV system. Traditional AV providers lack the creative IT skills to offer rich media content, and hence become more focused on selling a product as opposed to a complete solution. Our business model is unique since we listen to your requirements and provide a solution that may or may not have a product focus.

Data Center

A physical facility that organizations use to house centralized IT resources, such as servers, databases, networking and telecommunication devices, and software systems. Data centers are typically comprised : Virtualization, Standardization, and Modularity. Trismart provides turnkey solutions in Data Center design and build to important customers across Telecommunications, Finance & Banking, Government, Healthcare, and Transport to ensure that customers’ applications are running continuously, performing optimally, and growing as per their business needs .

IT Infrastructure

We are aware of the importance of quality and availability which is why we offer an extensive range of active components coupled with our expertise, implementation and support solutions for the region’s most demanding environments. The major part of our portfolio refers to servers, networking, and computing and data center and through our certified and qualified technical engineer’s team, we ensure that your network is running smoothly and all active components are properly configured and tested so that everything in your network is on track.

Command and Control Center

A command and control center is a secure room in a facility that provides centralized monitoring, control and command of a situation. We offer monitoring services for cameras installed at clients’ premises while integrating it with clients’ existing access control, intrusion and fire alarm systems. Our fully furnished and equipped command center, operated by our team, is responsible for detecting, analyzing and responding to all security incidents or threats. We provide 24/7 offsite smart surveillance system monitoring, full security compliance, onsite maintenance to ensure that systems perform optimally at all times, but also remote monitoring and control of alarms, camera systems, gates, barriers, turnstiles as well as access or restrict entry to a person or vehicles.

Systems Automation

Our services include Guest Room Management System (“GRMS”), home automation (or smart building) and smart campus. We combine innovative energy management, online electronic lock control, guest interfaces and operating enhancements to provide reliable, cost-effective and technologically advanced, room automation systems. Home automation, controls lighting, climate, entertainment systems, appliances and home security such as access control and alarm systems. Smart campus is able to make decisions about various environmental factors, but also gathers utilization and tracking data to inform those decisions.