Our Solutions
Physical Security
We aim to protect your business from an increasing number of physical security threats. We offer you our full array of services from security assessments to full-fledged implementations coupled with our continuous support for our suite of low current physical security solutions: CCTV & surveillance, access control, intrusion detection, time attendance and fire alarm control systems. Security is very much our DNA. What started off as a banking security expert is today a company with a deep customer reference list spanning across multiple of industries, sectors and geographies.
Customer Experience Management
Through unifying inbound and outbound communication, our customer experience management platform enables our clients to predict their customer’s needs, personalize customer experience, create seamless and personalized engagements across all channels, and synchronize multi-channel interactions. We help our clients see where their customers interact with their business and identify this interaction, whether it’s a one-time hit-and-run or a recurring interaction which will result in a long-term win-win relationship. We offer conventional queuing management systems in addition to a cloud-based customer journey monitoring and management system, that provides visibility on the queue situation in shops and institutions.
Audio Visual Solutions
We deliver end-to-end audio, visual ad communication solutions from the physical IP network to the technologies that will run on the network. These technologies include background music, professional audio, telephony, video conferencing, digital signage, IPTV, CCTV, sound system and TV system. Traditional AV providers lack the creative IT skills to offer rich media content, and hence become more focused on selling a product as opposed to a complete solution. Our business model is unique since we listen to your requirements and provide a solution that may or may not have a product focus.
IT Infrastructure
We are aware of the importance of quality and availability which is why we offer an extensive range of active components coupled with our expertise, implementation and support solutions for the region’s most demanding environments. The major part of our portfolio refers to servers, networking, and computing and data center and through our certified and qualified technical engineer’s team, we ensure that your network is running smoothly and all active components are properly configured and tested so that everything in your network is on track.
Command and Control Center
A command and control center is a secure room in a facility that provides centralized monitoring, control and command of a situation. We offer monitoring services for cameras installed at clients’ premises while integrating it with clients’ existing access control, intrusion and fire alarm systems. Our fully furnished and equipped command center, operated by our team, is responsible for detecting, analyzing and responding to all security incidents or threats. We provide 24/7 offsite smart surveillance system monitoring, full security compliance, onsite maintenance to ensure that systems perform optimally at all times, but also remote monitoring and control of alarms, camera systems, gates, barriers, turnstiles as well as access or restrict entry to a person or vehicles.
Systems Automation
Our services include Guest Room Management System (“GRMS”), home automation (or smart building) and smart campus. We combine innovative energy management, online electronic lock control, guest interfaces and operating enhancements to provide reliable, cost-effective and technologically advanced, room automation systems. Home automation, controls lighting, climate, entertainment systems, appliances and home security such as access control and alarm systems. Smart campus is able to make decisions about various environmental factors, but also gathers utilization and tracking data to inform those decisions.